Responsible Gaming
Gaming Should Be Entertainment
At hayawaad.com, we believe that bingo and online gaming should be enjoyed as a form of entertainment only. Gambling is never a reliable way to earn money or solve financial problems. It should only be played with money you can afford to lose, as part of a balanced lifestyle alongside other hobbies and activities.
Age Verification
All players must be 18 years of age or older to use our services. This is a legal requirement in the United Kingdom. We take age verification seriously and reserve the right to request proof of identity at any time. If you are under 18, please do not attempt to register or play.
Warning Signs of Problem Gambling
If you notice any of the following signs in yourself or someone you know, it may indicate a gambling problem:
- Regularly gambling with more money than you intended
- Chasing losses by gambling more to try to recover money lost
- Lying to friends or family about your gambling habits
- Neglecting work, studies, or family responsibilities due to gambling
- Borrowing money to gamble or pay gambling debts
- Feeling anxious, irritable, or guilty about your gambling
- Using gambling as a way to escape problems or negative emotions
- Unsuccessful attempts to cut down or stop gambling
- Experiencing financial difficulties due to gambling
- Friends or family expressing concern about your gambling
Self-Help Tools & Controls
We provide several responsible gaming tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specified timeframe (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose in a given period
- Reality Checks: Receive regular reminders about how long you have been playing and how much you have spent
- Time-Out: Temporarily suspend your account for a period you choose (from 24 hours to several weeks)
- Self-Exclusion: Permanently close your account if you feel you cannot control your gambling
To access these tools, visit your account settings or contact our customer support team. All limits are taken seriously and cannot be reversed during the active period.
Support Organizations & Resources
If you are concerned about your gambling, confidential help and support are available from the following organizations:
United Kingdom
- GamCare – Free support, advice, and counselling for problem gamblers and their families
www.gamcare.org.uk
Helpline: 0808 8020 133 (free and confidential) - GamStop – The National Self-Exclusion Scheme for online gambling in Great Britain
www.gamstop.co.uk
Self-exclude from all licensed online gambling operators at once - Gamblers Anonymous – Support groups and peer assistance
Helpline: 0207 384 3060
International Resources
- Australia: Gambling Help Online
www.gamblinghelponline.org.au - Canada: Responsible Gambling Council
www.responsiblegambling.org - United States: National Council on Problem Gambling
www.ncpgambling.org
National Problem Gambling Helpline: 1-800-522-4700 - Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA)
Helpline: 0800 1 372 374
Need Help?
If you are struggling with gambling, please reach out for support today. There is no shame in asking for help, and trained professionals are available to assist you. Your health and wellbeing are more important than any game.
Contact one of the organizations listed above, speak to your doctor, or call a helpline in your country. Recovery is possible, and support is available.